Does Recora manufacture special (custom) mats?
Yes. We would need to know what the application is, a sketch of the area being protected and any other relevant information which would help us.

Will Recora furnish layout drawings?
Yes. After receipt of Purchase Order.

What is the recommended operating voltage?
24 volt AC or DC.

What are my color options?
Black, yellow or brown.

Does Recora offer a fail safe controller?
Yes. The FSC Series.

Is installation help available over the phone?
Yes. Call us at 1-866-2RECORA.

Can Recora design a mat system?
Yes. Would need details of the application. See our Custom Solutions page.

Are the mat connectors and the trim active?
Yes. All parts of the mat are active.

Are Recora Safety mats water resistant?
Yes.

Does Recora make Multiple zone Fail Safe controllers?
Yes.

How flexible are your Sensi Switches?
Flexible to 90 degrees with a minimum 1” radius.

What is the output voltage of the Fail safe Controller?
24 volts. Input Voltage 120 volts and 24 volts.

What is the difference between the various series of mats?
H – Single lead mat used in presence sensing only.
HD – Dual lead mats used in safety applications.
EHD – Extra heavy mat comes with single and dual wire.

What is the difference between the 12H, 15H and 30H mats?
12H – molded ramped edge, ribbed top, stand alone brown mat, for presence sensing only.
15H – blunt edge, smooth top, black, stand alone, for presence sensing only.
30H – molded ramped edge, ribbed top, stand alone, black, presence sensing alone.

What is the standard warranty on Recora products?

What are Recora’s typical lead times?
We carry many part numbers in stock, but typical lead times are 1 to 2 weeks.

Will Recora accept credit cards?
Yes. Visa, Mastercard, American Express, Discover.